Our operational team is at the frontline of our service, dealing directly with people’s needs and ensuring major airlines run smoothly. You’ll often find yourself facing tough challenges but you’ll get immense satisfaction from solving them. We’ll give you all the support you need to do your job as part of a close-knit team and offer regular opportunities to progress within our organisation.
Ground Handling (Ramp and Baggage)
Ground Handling is crucial to the success of our operations and you could be working in an environment that is fast moving and never dull. You’ll be part of a well-honed team that is always looking to safely deliver with speed and efficiency. Whilst the work can be tough sometimes, and you’ll be working in all weathers, there’s great camaraderie and excellent rewards for committed people. There may be the need to work late shifts, but we offer flexible hours in many locations.View Dispatch Agent Job Description
View Airside (Ramp Services) Agent Job Description
View Airside (Baggage Services) Agent Job Description
Our Customer Services positions put you on the front line of our passengers and customer care. Customer Service Agent roles are perfect for those who enjoy working with people and don’t want to feel tied to a desk all day. We can’t always prevent things going wrong, and you’ll face problems and need to deal with stressed travellers on a regular basis, but you’ll do your best to resolve them quickly and professionally. Helping people to enjoy their travel experience is immensely satisfying and we can guarantee that every day will be different.View Customer Service Agent Job Description
Be part of the supply team which safely transports hundreds of tonnes of freight and cargo everyday by Air, Sea and Road throughout the UK and beyond. Working in our Cargo team you will be responsible for the safe handling of anything from Live Animals, Vegetables, Ancient Antiques to Sports cars – The list is endless! You will be tasked to ensure these goods are collected, processed and delivered in the least amount of time possible. Working around the clock our Warehouses, Offices, Loading Teams and Trucks are always on the move. Our roles are for team players who can think logically and get problems solved safely and in a timely manner.
Our Executive Lounges are where our customers pay to have great service and all their needs catered for. To be a success in this environment, you will be required to have great communication skills and the ability to work both in a team and on your own initiative. Busy and sometimes challenging when customer have differing expectations, the Executive lounges are never dull! Our roles are for people who excel in customer relations and strive for 5 star feedback.View Lounge Service Agent Job Description
Ensuring our busy spaces including our customer aircraft are kept clean and professional is a tough task. Be it cleaning an office space or the cabin of the A380 aircraft, your attention to detail and ability to work in a team is essential. With regular interaction with colleagues, passengers and aircrew you will play a vital role in our effort to deliver the highest possible service to our customer airlines. Our roles are for dedicated people who enjoy working in a team and believe if a job is worth doing, its worth doing right!